Start with the guide
Follow installation and first settings step by step. Torni Chat guides cover Free and Pro.
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Help with your first steps.
Installation, configuration and help with our products. Contact us with the product name, version and a description of the issue. Do not send passwords.
Find the right help.
Check the basics
Check your edition, settings, email delivery and whether the issue also appears in another browser.
Write to us
Include the product, version and steps to reproduce the problem. Send a screenshot without private data. Never send passwords.
Frequently asked questions
Do I need WordPress?
Yes. Torni Chat is a WordPress plugin. The guide lists the supported WordPress and PHP versions.
Can I try it before buying?
Use the demo link when available, or start with Free. Pro adds the features listed in the comparison.
Does it translate messages automatically?
No. Eight languages apply to the interface. Each message remains in the language its author used.
Can members stay outside the WordPress dashboard?
Yes. Sign-in, registration, profiles and Pro room creation are available on the chat page. Accounts are still WordPress accounts underneath.
How do I update or switch to Pro?
Upload the replacement ZIP and confirm replacing the existing plugin. Do not delete the plugin. See the update chapter in the guide.
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Let’s talk.
Ask about a product, cooperation or help with installation.